Shipping Policy

 

Shipping Policy

At our US store, we work hard to deliver your order quickly and safely. Once your payment is confirmed, your order is processed and dispatched without unnecessary delay.

Worldwide Shipping

We ship worldwide, so no matter where you’re located, we can deliver to you.
Please keep in mind that delivery times may vary depending on your country, customs clearance, and local courier services.

While we always try to deliver on time, international shipments can sometimes face delays due to customs checks or other factors beyond our control.

Estimated Delivery Time

Orders are shipped from different fulfilment centres based on product availability. These may be located in the United States, Europe, the United Kingdom, China, or Australia.

Below are the average delivery times (business days only, excluding weekends and holidays):

  • DHL Express: 3–7 business days

  • DHL eCommerce: 6–15 business days

  • UPS: 4–7 business days

  • FedEx: 4–10 business days

  • ePacket: 7–21 business days

  • PostNL: 12–25 business days

Delivery times may occasionally be affected by customs processing, weather conditions, or flight schedules.

Important Notice

Due to global shipping challenges, including occasional disruptions, some orders may take slightly longer than expected. We appreciate your patience and understanding.

Shipping FAQs

Is shipping included in the price?
Yes, we offer free shipping on all orders. There are no hidden charges.

Can I change my delivery address after placing an order?
If you need to update your address, please contact us as soon as possible.
Once an order has been shipped, we are unable to change the delivery address.

Do you deliver to remote areas?
Yes, we deliver worldwide. In rare cases, courier companies may apply a small remote-area surcharge for locations far from major delivery hubs.

Can I cancel my order?
If you wish to cancel, please contact us immediately.
Once the order has been dispatched, cancellation is no longer possible.