FAQ's

FAQs 

We want your shopping experience with us to be easy and stress-free. Below are answers to the most common questions. If you still need help, feel free to contact us anytime.

1. How long does delivery take?

Delivery usually takes 1–2 weeks, depending on your location.

If your order hasn’t arrived within the expected time, please contact us at info@designerscarf.com.
If your order does not arrive within 30 days from the purchase date, we’ll be happy to offer a full refund.

(Please note: this does not apply if incorrect shipping details were provided or delivery was missed by the recipient.)

2. How can I track my order?

Once your order is shipped, you’ll receive a tracking number by email.
You can use this number to track your shipment on the courier’s website such as DHL, FedEx, or UPS.

Tracking details are usually shared within 3–5 business days after dispatch.

3. Where can I place an order from?

We ship worldwide 🌍
You can place an order from anywhere directly through our website.

4. Will I receive an order confirmation?

Yes. After placing your order, you’ll receive a confirmation email with your order details.
If you don’t see it within 24 hours, please check your spam folder or contact us.

5. Who should I contact if there’s an issue with my order?

If you have any questions or concerns about your order, email us at
📩 info@designerscarf.com

We aim to respond within 24 hours.

6. What payment methods do you accept?

We accept all major payment options, including:
Visa, MasterCard, American Express, Discover, and PayPal.

7. Is checkout safe on your website?

Yes, absolutely. Our website uses secure SSL encryption to protect your payment and personal information.

8. Will my personal information be shared or sold?

No. We respect your privacy.
Your personal information is never sold or shared and is only used for order updates and communication related to your purchase.

9. Will I need to pay customs or import taxes?

In most cases, no customs charges apply. However, this depends on your country’s import rules.
Any applicable customs or import fees are the customer’s responsibility.

Still have questions?

We’re always happy to help.
📩 Email us anytime at info@designerscarf.com and we’ll get back to you as soon as possible.